How Do Agencies Typically Report Results to Clients?

Kristina Abbruzzese

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You’re spending money on paid ads, but all you’re getting back is a PDF full of buzzwords and vanity metrics. Sound familiar?

A good agency doesn’t just tell you how your ads look. It tells you exactly how they performed, what was learned, and what happens next. Clear reporting isn’t a bonus – it’s how you know if your marketing is actually working.

So how do the best agencies report results to clients? Here’s what it should look like – and what to run from.

What Does a Proper Ad Report Include?

At minimum, a solid paid ad report should show:

  • How much was spent
  • What outcomes were achieved
  • What those outcomes cost
  • How that compares to past performance
  • What’s being tested or optimised next

Why it matters

If your report just says “you got 50,000 impressions” and calls it a win, you’ve got a problem. What matters is the business result – sales, leads, bookings – not just eyeballs.

What to expect

A good agency report should break down:

  • Spend vs results (ROAS, CPA, CPL)
  • Funnel performance (clicks, conversions, drop-off points)
  • Top-performing ads and audiences
  • Campaign tests and learnings
  • Recommendations for what’s next

Want to know which numbers matter most? Here’s how to measure paid ad effectiveness properly.

Common Reporting Tools

Google Analytics 4

Shows what users do after clicking your ads – on-site behaviour, conversion paths, and attribution. It’s not built for pretty reports, but it’s critical for verifying data accuracy.

Looker Studio (formerly Data Studio)

Google’s free reporting tool lets agencies turn raw numbers into clear dashboards. Expect visual charts, comparisons, and filters you can interact with.

Native Ad Platform Reports

Meta Ads Manager, Google Ads, TikTok Ads, etc. – these show platform-specific performance: CTR, CPC, CPM, impressions, ad set breakdowns and more.

A good agency uses these, but doesn’t stop there. They pull key data into a report that tells a story – not just a stat dump.

Bonus: Heatmaps & Screen Recordings

Tools like Hotjar or Microsoft Clarity show how users behave on your site. If you’re getting clicks but no conversions, this helps diagnose landing page issues. (Need help with that? Here’s why your ads might be getting clicks but not sales.)

What Real Transparency Looks Like

Transparency = no hiding behind jargon. It means showing wins and losses, explaining what happened, and being clear about what’s next.

Why it matters

If every report says “great month” but your bank account disagrees, you’re not getting transparency – you’re getting bs.

A credible agency will:

  • Flag what’s underperforming
  • Share what they’re testing to improve
  • Admit when something didn’t work
  • Explain strategy shifts clearly
  • Tie performance to your actual business goals

This kind of clarity is why many clients ditch DIY ads or freelancers and hire an agency instead.

Monthly vs Real Time Reporting

Monthly reports are standard – but smart agencies offer live dashboards you can check anytime. You should know:

  • What’s running
  • How it’s performing
  • How much has been spent
  • What changes were made and when

If you only hear from your agency once a month, you’re in the dark 29 out of 30 days. That’s not how growth happens.

Final Thought

A great ad report doesn’t just recap data. It builds trust, shows accountability, and helps you make better business decisions.

You should walk away knowing:

  • Where your money went
  • What’s working (and what’s not)
  • What’s happening next

If your current agency isn’t giving you that, it’s time for a new one. At Aesthetic Studios, we don’t just show you the numbers – we show you the why, the how, and the what’s next.

Because performance without clarity isn’t really performance.

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