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Project Commercial Kitchen & Wholesale Equipment

Australia’s #1 in commercial kitchen gear

With precise targeting and hot-call campaigns, we delivered a +20.8x ROAS off the bat for Australia’s biggest commercial kitchen equipment supplier.

Results

What changed.

+20.8x return on ad spend

That’s $20.80 earned for every $1 spent - off the bat

Hundreds of high-intent phone leads

Form submissions weren’t the move - direct calls were

<100K impressions by design

Over 3 years, we’ve kept impressions low and targeting tight

The client

About Aussie Catering Equipment.

Aussie Catering Equipment is Australia’s largest online range of commercial kitchen and catering equipment - partnered with top suppliers and specialising in full-scale kitchen fit outs nationwide.

They came to us with a strong presence and no paid strategy. With big-ticket items and a complex buyer journey, they weren’t looking for clicks - they needed calls from serious customers. So we built a performance engine that quietly does the job.

The brief

The project

This wasn’t about flashy creative or top-of-funnel targeting. Aussie Catering needed performance - straight to the point. We built a Google Ads strategy designed for high purchase intent, optimised for phone leads, and tuned to shift spend as the market moved.

  1. Well-established business with no history of running ads
  2. High-ticket, low-volume purchases needed ultra-qualified leads
  3. Form-based campaigns underperformed due to customer behaviour
  4. Product demand fluctuates based on trends and seasonality

The approach

How it came together.

Search-first strategy driven by keyword research

We conducted detailed keyword mapping across every major product and service line. From there, we prioritised high-volume, high-ROI terms - then built campaigns around those insights to ensure every dollar spent had earning potential.

Phone-first campaign structure

Instead of chasing low-intent form submissions, we ran call-based campaigns targeting decision-makers ready to buy. These phone leads converted higher, faster, and with less hand-holding - perfect for this industry.

Agile media buying based on product trends

When demand cooled in one category, we pivoted. From pizza ovens to dishwashers, we adjusted budget and targeting in real-time, constantly testing new formats and search terms to stay ahead of the curve.

The work

Selected work.

Paid ads + lead generation strategy

Stainless steel commercial dishwasher with an open top and blue rack displaying clean dishes, designed for efficient cleaning
White double-door chest freezer with open lids, showcasing storage compartments for frozen food.
Stainless steel countertop deep fryer with a basket and control panel, ideal for cooking crispy fried foods.
Stainless steel ice maker from Ceado, featuring a clear bin filled with ice, set against a light blue background.
Black glass display case with multiple shelves, designed for showcasing food items in a commercial setting.

Your turn

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